Privacy policy
Privacy Policy
This Privacy Policy explains how Warm Ever After ("we", "us") collects, uses and shares your personal information when you visit or make a purchase from our store.
Information we collect
- Order information: name, shipping and billing address, email, phone number (if provided) and payment details, which are processed securely by our payment providers. We never store full card numbers.
- Device and usage information: browser type, IP address, pages viewed and how you interact with the store, collected through cookies and similar technologies.
- Messages: anything you send us through our contact form.
How we use it
- To process, ship and support your order, including warranty replacements and size swaps.
- To send order and shipping updates, and marketing emails if you opt in (you can unsubscribe at any time).
- To keep the store secure and prevent fraud.
- To improve the store and our products.
Sharing
We share information only with service providers that help us run the store, such as Shopify (our e-commerce platform), payment processors, shipping carriers and analytics or advertising partners, and when required by law. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how the store is used. You can control cookies in your browser settings.
Your rights
Depending on where you live, you may have the right to access, correct, delete or move your personal information, or to object to certain uses. To make a request, contact us through our contact form.
Retention
We keep order information for as long as needed for our records, warranty claims and legal obligations.
Changes
We may update this policy from time to time. The latest version will always be on this page.
Contact
For any privacy questions, use our contact form.