Shipping policy

Free tracked shipping on every order

Every Warm Ever After order ships free with tracking, worldwide.

Preorder timeline

Warm Ever After jackets are preorders. Your order ships within 4 to 6 weeks of the day you order. Delivery then takes about 1 to 2 weeks after your order ships. Express Shipping (an optional add-on) takes 4 to 7 business days after your order ships.

Tracking

As soon as your order ships you'll get an email with your tracking number. You can also check on your order any time on our Track Your Order page.

Shipping Protection

Add Shipping Protection in your cart and if your parcel is lost, stolen or damaged in transit we reship it free.

Lost or delayed parcels

If your tracking hasn't updated for 10 days, or your parcel shows as delivered but you haven't received it, send us your order number through our contact form and we'll sort it out with the carrier.

Customs and duties

International orders may be subject to import duties and taxes, which are the customer's responsibility.